Shipping Policy
1. Shipping Fees:
a. We apply a shipping fee of $5 for the US, EU, CA, and AU regions.
b. We may offer free shipping for orders exceeding a specific value limit or during special promotion programs. Detailed information about free shipping programs will be announced on our website.
2. Delivery Time:
a. The estimated delivery time is within 30 days. This timeframe may vary depending on the shipping address, shipping method, and traffic conditions. However, we guarantee that it will not exceed 30 days. If you have not received your item after 30 days, please contact us at [email protected] for a quick check.
b. We will make every effort to ensure that your order is delivered on time. However, in case of unexpected delays due to unforeseen circumstances, we will contact you to provide specific information about the new estimated time of delivery.
3. Shipping Regions:
a. We provide shipping services to specific countries and locations. Information about shipping regions can be found during the online ordering process.
4. Order Tracking:
a. We offer order tracking services for our customers. You will receive information about order tracking via email after your order has been confirmed and shipped.
5. Change of Shipping Address or Size/Color:
a. If you wish to change the shipping address or size/color after placing an order, please contact us as soon as possible (within 2 days). We will make every effort to process this change request, but its implementation may depend on the shipping status of your order.
6. Order Cancellation:
a. If you wish to cancel an order, please contact us within 24 hours. We will provide instructions on the order cancellation process and apply the current order cancellation policy. Please note that after 24 hours, order cancellation requests may not be available.
7. Contact:
If you have any questions or special requests regarding shipping, please contact us at the following address:
Miniobags Shop
Email: [email protected]